We are a small animal practice in Essex, first established in 1918. We are passionate about animal care and our skilled team of veterinarians and vet nurses are dedicated to providing the highest quality care for your animals. Because we love animals and strive to provide excellent continuity of care, we are open seven days a week at our Galleywood practice and have access to 24-hour emergency care. For your added convenience, there’s free parking for clients at the practice.
Debbie is a qualified veterinary nurse who joined the team at Clarendon House in 2013. She has worked in the veterinary industry since 1999 and during this time has worked across many areas of practice from reception, nursing and clinical coaching for student veterinary nurses to her current role as practice manager. When not at work Debbie enjoys spending time with her family and walking her dogs – a rescue Staffordshire Bull Terrier and two small Chihuahuas. She is also the proud owner of a very special three-legged cat called Ginga and Eric the Royal Python.
Shelley began working at Clarendon House back in 2006 and was initially employed as an administrator. She went on to work on reception and in 2015 took on the role of head receptionist. Shelley enjoys her role on reception and particularly enjoys being part of our friendly team. In her spare time she loves to walk her two dogs, Bobbie, a Patterdale Terrier Cross and Hades, a Malinois Cross. She also enjoys gardening.
Tina first began working as part of our reception team in 2007. In 2015 she took a short break from the practice and joined us again in 2017. Tina is real people person and enjoys everything about her role on reception. She loves to work as part of a team, enjoys meeting clients and their pets and is never happier than when she gets her ‘puppy fix’ assisting our clients with their newest additions to their family. Outside of work she enjoys spending time with her grandchildren and her own dog, Ozzy the Dachshund.
Jean first joined Clarendon House at our Heybridge branch in 1997. She enjoys her role as receptionist meeting clients and their pets both old and new. Many of our clients Jean now considers as friends. Outside of work she enjoys travelling, swimming and walking. She has two dogs of her own, Barney, a German Shepherd and Bonnie, a Labrador.
Becky originally started working at Clarendon House in 2010 as a kennel assistant and within a few years stepped into the role of receptionist. Becky loves working on reception and enjoys seeing the journey and roads to recovery that our patients take, plus she often gets the chance for ‘cheeky cuddles’. Outside of work Becky enjoys spending time with her family and having days out together.
Fiona has been part of our reception team at Clarendon House for over 10 years. She enjoys meeting both our clients and their pets and also enjoys working as part of our team. Outside of work Fiona enjoys walking Laci her Cavalier King Charles Spaniel and spending time with her grandchildren.
Receptionist and Pet Bereavement Advisor
Jackie joined our reception team at Clarendon House in September 2015. She has since qualified as Pet Bereavement Advisor and is always on hand to support our clients through difficult times. Jackie has two rescue dogs of her own, Willow, a black Labrador and Roo, a JackTzu. In her spare time she enjoys walking her dogs, socialising and spending time with family, especially her three grandchildren.
Lynn joined the Clarendon House reception team in 2002. She enjoys her job and is trained to deal with our pet insurance processing and any queries that clients may have. Lynn has a keen interest in both canine and feline behaviour and has completed courses in both of these areas. She also assists with health and safety within the practice and is a fire warden. Lynn owns a Japanese Shiba Inu called Taichou; Tai to those who know him. Although Tai has epilepsy, Lynn is determined not let this hold him back, and he regularly enjoys agility work and is also registered as a PAT dog (Pets as Therapy).
Nina joined the reception team at Clarendon House in 2000. She likes her work on reception and enjoys being able to give advice and help clients with their queries. She has a keen interest in canine behaviour, training and also nutrition. Nina is a trained member of the reception team in processing and dealing with queries relating to pet insurance. Nina is a very experienced pet owner as over the years she has owned and also bred many species including reptiles, arachnids, chickens, rats, hamsters, gerbils and ferrets. She currently owns Maz, a rescue lurcher who can often be found behind reception at our Galleywood site, snoozing whilst Nina is working.